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Services & Support

Technical Support

Technical support is available to our clients during normal working hours.

We operate a comprehensive service support framework with the aims of:

  • Reducing the number of support requests by increasing the quality and stability of our products
  • Ensuring a response to all support requests within 30 minutes
  • Attempting to resolve all problems within 1 hour

We publish monthly support statistics on our websites to demonstrate this commitment to our clients.

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