Frontline Data Ltd take the security and privacy of customer information seriously, and we are committed to safeguarding your
privacy online. Frontline Data Limited is committed to building good, long term relationships with its customers, and a clear statement of how we use
information you provide to us is a part of building that relationship.
This page describes how we collect, use and safeguard the information you provide us with when you use our
online services. Personal data is the information you supply that identifies you, e.g. your name and address. Anonymous data is
information that does not identify you personally, e.g. the average length of a visit to our sites.
Our primary reason for collecting personal data is so that we can understand your requirements and needs, and henceforth allow us
to provide products that meet and satisfy those requirements. We also wish to be able to tailor your visit to our sites, providing you with new
information that may be of interest to you, as and when we have it available.
from you, and how we use it. This policy may change at a future time, so please check back from time to time.
What information we hold and how we obtain it
We may gather information concerning what pages you visited as you browsed, what route you took, and how you were
referred to our pages. This helps us is in determining the usage of the service, what pages are of most interest, and where we should look to improve
upon or increase the amount of information given.
Personal details: When you register with FLD, we collect personal details from you, including information such as
your name and address. This helps us to build a customer profile, to know the company or companies you work for and what services might be most
appropriate to show you. Your personal information may be obtained in any of the following ways:
- Online forms
- By email or telephone
- When dealing with an Frontline Data representative
- Automatically by your internet browser
- On Customer agreements
- By post or fax
Cookies: Like many other online services, FLD uses ‘cookies’ to store and sometimes track information about you. A
cookie is a small amount of data sent from the server, which is stored on your PC’s hard drive. We may place a cookie on your computer so that we may
build up a general profile of our visitors. The cookies helps us recognise return visits, popular pages and how visitors traverse our site.
The information we obtain in this manner does not make you personally identifiable. That is, we cannot match a
particular person to an individual visit. We are only able to monitor general trends.
our services are activated by the presence of a cookie and if you choose not to utilise this, a particular online feature may not work as intended, or
What we may do with your personal information
Your personal information is used to determine the region of the country you live in; to create a customer record
in our database; to update customer or company records; and to enable us to provide more specific information about products to you. The obtaining and
use of this information is a continuous process: if you move location or company, we would like to be able to update our records.
Who else may see your personal information
We do not pass on personal information to third parties except where this information is required to be able to
process a request from you, such as an order for a software licence or delivery, or where we are required by law to disclose that information. We do not
sell information to third parties.
The choices you have
You have the legal right to object to your personal details being used for direct marketing purposes. We give you
the choice to opt-out of further contact from us. You can do this by contacting us at any time.
refer to the section entitled 'What information we hold and how we get it' above for more details on cookies.
Securing your personal information
We are committed to data security. We have implemented technical, managerial, and operational security, rules,
procedures and measures, to ensure that your personal information is held within operating environments that are not available to the public. We take
steps to guard against unauthorised access, improper use, alteration, destruction, and accidental loss of personal data. Please note, however, that we
cannot absolutely guarantee the safety of any personal information you transmit to us online.
Please note that this policy only applies to the collection and use of data by Frontline Data Limited and not to
be cautious about providing personal information to third parties.
The Data Protection Commission
If you want to learn more about your rights regarding personal data you should contact the Data Protection
Commissioner’s office information line on 01625 545745 or visit their web site at www.dataprotection.gov.uk